“Refund was approved and back in my account the same day.” - Deliver+ customer
Upgrade your home with the Pawz Multi-Level Cat Condo, designed for play, scratching and rest. It features two cosy cat condos, dual top platforms and a soft hanging basket for climbing and lounging. Covered in plush fabric and built with natural sisal posts, it supports healthy scratching while helping protect furniture. The E1-grade particleboard structure and anti-tip strap provide added stability. Ideal for multi-cat homes, this dark grey cat tree offers a stylish, durable and comfortable activity space for your cats. Key features Multi-Level Comfort Zones Durable Sisal Scratching Posts Soft Plush Surface Stable & Safe Structure Fun Interactive Play Ideal for Multiple Cats Stylish Dark Grey Design Package Content: 1 x Pawz Cat Tree 1 x Set of Screw Accessories (with Hex Key) 3 x Hanging Plush Toys with Rope 1 x Anti-Tip Safety Strap 1 x English Manual
Brand: Pawz External material: Natural sisal rope, arctic fleece Internal Material: Plastic shell Base Material: MDF board, arctic fleece Design: Mushroom shape Overall Size: 34 cm (L) x 50 cm (H) Top Size: 19 cm (L) Colour: Red,white and green
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Upgrade your home with the Pawz Multi-Level Cat Condo, designed for play, scratching and rest. It features two cosy cat condos, dual top platforms and a soft hanging basket for climbing and lounging. Covered in plush fabric and built with natural sisal posts, it supports healthy scratching while helping protect furniture. The E1-grade particleboard structure and anti-tip strap provide added stability. Ideal for multi-cat homes, this dark grey cat tree offers a stylish, durable and comfortable activity space for your cats. Key features Multi-Level Comfort Zones Durable Sisal Scratching Posts Soft Plush Surface Stable & Safe Structure Fun Interactive Play Ideal for Multiple Cats Stylish Dark Grey Design Package Content: 1 x Pawz Cat Tree 1 x Set of Screw Accessories (with Hex Key) 3 x Hanging Plush Toys with Rope 1 x Anti-Tip Safety Strap 1 x English Manual
Brand: Pawz External material: Natural sisal rope, arctic fleece Internal Material: Plastic shell Base Material: MDF board, arctic fleece Design: Mushroom shape Overall Size: 34 cm (L) x 50 cm (H) Top Size: 19 cm (L) Colour: Red,white and green
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Mushroom Cat Scratching Post 50cm Sisal Rope Cat Tower with Plush Ball against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.