- Extend your return window to 35 days
- 100% protection against any shipping mishaps
Meet JOVA, it features a woven raffia lined with mesh and kid leather detailing for a breathable texture with a refined edge. This open raffia weave ballet flat is set on a single stack heel with a hidden inbuilt 15mm wedge insole, softly square toe and subtle soft gold hardware for a chic understated vibe. ##### Specifications /- Ballet flat /- Raffia lined with mesh, kid leather /- Single stack heel with a 15mm wedge insole /- Softly square toe shape /- Soft gold hardware Heel height: 0.7cm Upper: Leather & Non-leather Lining: Leather Non-leather Sole: Non-leather
To prolong the life of your suede and nubuck shoes, keep them away from moisture and direct sunlight. Excess colour may remain in the leather, so avoid contact with light-coloured garments, accessories, and upholstery.
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
We Think You'll Like
Sponsored Products
Meet JOVA, it features a woven raffia lined with mesh and kid leather detailing for a breathable texture with a refined edge. This open raffia weave ballet flat is set on a single stack heel with a hidden inbuilt 15mm wedge insole, softly square toe and subtle soft gold hardware for a chic understated vibe. ##### Specifications /- Ballet flat /- Raffia lined with mesh, kid leather /- Single stack heel with a 15mm wedge insole /- Softly square toe shape /- Soft gold hardware Heel height: 0.7cm Upper: Leather & Non-leather Lining: Leather Non-leather Sole: Non-leather
To prolong the life of your suede and nubuck shoes, keep them away from moisture and direct sunlight. Excess colour may remain in the leather, so avoid contact with light-coloured garments, accessories, and upholstery.
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
- Extend your return window to 35 days
- 100% protection against any shipping mishaps
We Think You'll Like
Sponsored Products
Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Jova Ballet Flats Natural Raffia against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.