“Refund was approved and back in my account the same day.” - Deliver+ customer
Autumn and winter dressing gets a lot easier with a boot that does the work without demanding attention. These are the ones you reach for on a Saturday market run, a casual lunch, or a day of back-to-back plans where comfort is non-negotiable but you still want the outfit to land. The flat heel means you're not compromising on practicality, and the knee-high length makes them just as effective tucked under wide-leg jeans as they are worn with a midi skirt. The soft suede-look shaft drapes rather than grips, which gives the whole look a relaxed, thrown-together feel that's harder to achieve than it sounds. Try them with a chunky knit and straight-leg jeans for an easy off-duty combination, or let the shaft show beneath a floaty mini dress for a contrast in textures. A boot that earns its place in the regular rotation.
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Autumn and winter dressing gets a lot easier with a boot that does the work without demanding attention. These are the ones you reach for on a Saturday market run, a casual lunch, or a day of back-to-back plans where comfort is non-negotiable but you still want the outfit to land. The flat heel means you're not compromising on practicality, and the knee-high length makes them just as effective tucked under wide-leg jeans as they are worn with a midi skirt. The soft suede-look shaft drapes rather than grips, which gives the whole look a relaxed, thrown-together feel that's harder to achieve than it sounds. Try them with a chunky knit and straight-leg jeans for an easy off-duty combination, or let the shaft show beneath a floaty mini dress for a contrast in textures. A boot that earns its place in the regular rotation.
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Faux Suede Flat Knee High Boots against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.