“Refund was approved and back in my account the same day.” - Deliver+ customer
The hooded scarf does something a standard scarf simply cannot - it seals out the cold from the neck up without requiring a hat. The deep hood sits close around the face and the long front panel crosses at the chest, making it genuinely practical rather than just a style add-on. Thrown over a utility jacket, as styled here, it creates an instant contrast between the structured outerwear and the soft, oversized fur - that tension between tough and cosy is where it works best. It also layers just as well over a longline parka or a cropped wool coat. For a weekend market run or a late-night walk between bars, it pulls an otherwise simple outfit together without any effort. The key is to keep the rest of the look unfussy - let the scarf do the talking and resist the urge to pile on jewellery or a chunky hat alongside it.
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The hooded scarf does something a standard scarf simply cannot - it seals out the cold from the neck up without requiring a hat. The deep hood sits close around the face and the long front panel crosses at the chest, making it genuinely practical rather than just a style add-on. Thrown over a utility jacket, as styled here, it creates an instant contrast between the structured outerwear and the soft, oversized fur - that tension between tough and cosy is where it works best. It also layers just as well over a longline parka or a cropped wool coat. For a weekend market run or a late-night walk between bars, it pulls an otherwise simple outfit together without any effort. The key is to keep the rest of the look unfussy - let the scarf do the talking and resist the urge to pile on jewellery or a chunky hat alongside it.
Free Delivery on Orders Over $75
Standard Delivery
$9.99
Express Delivery
$14.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Faux Fur Hooded Scarf against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.